Lisa Delaplace (“Lisa Delaplace”, “Relational Therapy Hub”) welcomes you. We invite you to access and use our websites, including, without limitation, https://relationaltherapyhub.com/, https://courses.relationaltherapyhub.com and www.wisemindrelationshipcounseling.com (the “websites”)We provide visitors to our websites (“visitors”) access to the websites subject to the following Terms of Use, which may be updated by us from time to time without notice to you. By browsing the public areas or by accessing and using the websites, you acknowledge that you have read, understood and agree to be legally bound by these Terms of Use and our Privacy Policy, which is hereby incorporated by reference (collectively, this “agreement”). If you do not agree to any of these terms, then please do not use the websites.
All of Wise Mind Relationship PLLC / Relational Therapy Hub, our contractors, employees, representatives, etc will be referred to as “the companies” in this document.
Any user who registers with us (each a “Registered User”) and wishes to purchase a product or service through one of our websites, is agreeing to the terms of this Agreement and the accompanying terms and conditions of purchase with respect to such product or service. In the event of any conflict between the terms of this agreement and the terms and conditions of purchase, the terms and conditions of purchase shall control.
The sections below titled “Binding Arbitrations” and “Class Action Waiver” contain a binding arbitration agreement and class action waiver. They affect your legal rights.
Capitalized terms not defined in these Terms of Use shall have the meaning set forth in our Privacy Policy.
1. Description and use of our Websites
We provide Visitors and Registered Users with access to the Services as described below.
Visitors. Visitors, as the term implies, are people who do not register with us, but want to explore the Websites. No login is required for Visitors. Visitors can: (i) view all publicly available content on the Websites; and (ii) email us.
Registered Users. Registered Users can do all the things that Visitors can do, and: (i) purchase products and services through one of our Websites; (ii) access exclusive content available only to Registered Users; (iii) create, access, manage, and update their own personal accounts on the Websites; (iv) post comments and other content on the Websites (collectively, “Registered User Content”); (v) sign up for our various programs; (vi) sign up for alerts and other notifications; and (vii) become part of the company’s controllings.
The companies are under no obligation to accept any individual as a Registered User and may accept or reject any registration in its sole and complete discretion. In addition, the companies may deactivate any account at any time, including, without limitation, if it determines that a Registered User has violated these Terms of Use.
2. Community Guidelines
The companies’ community, like any community, functions best when its users follow a few simple rules. By accessing and/or using the Websites, you agree to comply with these community guidelines (the “Community Guidelines”) and that:
You will comply with all applicable laws in your use of the Websites and will not use the Websites for any unlawful purpose;
You will not upload, post, email, transmit, or otherwise make available any content that: infringes any copyright, trademark, right of publicity, or other proprietary rights of any person or entity;
or is defamatory, libelous, indecent, obscene, pornographic, sexually explicit, invasive of another’s privacy, promotes violence, or contains hate speech (i.e., speech that attacks or demeans a group based on race or ethnic origin, religion, disability, gender, age, veteran status, and/or sexual orientation/gender identity); or discloses any sensitive information about another person, including that person’s email address, postal address, phone number, credit card information, or any similar information.
You will not “stalk,” threaten, or otherwise harass another person;
You will not spam or use the Websites to engage in any commercial activities;
If you post any Registered User Content, you will stay on topic;
You will not access or use the Websites to collect any market research for a competing business;
You will not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
You will not interfere with or attempt to interrupt the proper operation of the Websites through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or attempt to gain access to any data, files, or passwords related to the Websites through hacking, password or data mining, or any other means;
You will not cover, obscure, block, or in any way interfere with any advertisements and/or safety features (e.g., report abuse button) on the Websites;
You will not use any robot, spider, scraper, or other automated means to access the Websites for any purpose without our express written permission; provided, however, we grant the operators of public search engines permission to use spiders to copy materials from the public portions of the Websites for the sole purpose of and solely to the extent necessary for creating publicly-available searchable indices of the materials, but not caches or archives of such materials;
You will not take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our technical infrastructure; and
You will let us know about inappropriate content of which you become aware. If you find something that violates our Community Guidelines, please let us know, and we’ll review it.
We reserve the right, in our sole and absolute discretion, to deny you access to the Websites, or any portion of the Websites, without notice, and to remove any content that does not adhere to these Community Guidelines.
3. Restrictions
The Websites are only available for individuals aged 13 years or older. If you are 13 or older, but under the age of majority in your jurisdiction, you should review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand it.
4. Sign-in Name; Password; Unique Identifiers
During the registration process for Registered Users, we will ask you to create an account, which includes a sign-in name (“Sign-In Name”), a password (“Password”), and perhaps certain additional information that will assist in authenticating your identity when you log-in in the future (“Unique Identifiers”). When creating your account, you must provide true, accurate, current, and complete information. Each Sign-In Name and corresponding Password can be used by only one Registered User, and sharing your access credentials with others (especially if they are using your credentials to access our proprietary Content (as defined below)) is a material breach of this Agreement. You are solely responsible for the confidentiality and use of your Sign-In Name, Password, and Unique Identifiers, as well as for any use, misuse, or communications entered through the Websites using one or more of them. You will promptly inform us of any need to deactivate a Password or Sign-In Name, or change any Unique Identifier. We reserve the right to delete or change your Password, Sign-In Name, or Unique Identifier at any time and for any reason and shall have no liability to you for any loss or damage caused by such action.
5. Fees and Payment
In consideration for any purchase, you make on the Websites, you shall pay the companies all applicable fees and taxes. We (or our third-party payment processor) shall authorize your credit card, bank account, or other approved payment facility you provided during the registration process for the full payment of the fees and any applicable taxes, and you hereby consent to the same. If the mailing address you provided us is in the United States, all payments will be charged and made in U.S. dollars. If the mailing address you provided us is outside the United States or any of its possessions or territories, all payments will be charged and made in your local currency.
You must provide current, complete, and accurate billing and credit card information. You must promptly update all billing information (such as billing address, card number, and expiration date) to keep your account current, complete, and accurate, and you must promptly contact us if your credit card is lost or stolen, or if you become aware of a potential breach of account security (such as an unauthorized disclosure or use of your Sign-In Name or Password).
You hereby authorize the companies to obtain or determine updated or replacement expiration dates for your credit card in the event that the credit card you provided us expires. We reserve the right to charge any renewal card issued to you to the same extent as the expired card. If payment is not received from your credit card issuer, you hereby agree to pay all amounts due upon demand. You agree to pay all collection costs, including attorney’s fees and costs, on any outstanding balance. Your credit card issuer may charge you a foreign transaction fee or related charges in certain instances, which you will be responsible for paying. You are advised to check with your bank and credit card issuer for details.
ONE-ON-ONE CONSULTING
Description of Services The services to be provided by the Provider are consulting as designed jointly with you, the Client. Consulting typically includes one-hour zoom sessions, access to zoom recordings, unlimited email access and accountability steps provided between zoom sessions.
Confidentiality The Provider promises the Client that all information provided by the Client will be kept strictly confidential. In return, the Client will also respect the intellectual property of the Provider. By participating in the program, the Client agrees that they will not disclose to other parties or use any proprietary materials acquired by you through the program for any purpose whatsoever outside of the program.
Cancellations The Client must give 48 hours notice if they need to cancel or change the time of an appointment. Otherwise, the Client will be charged for the session in full. The Provider agrees to make every effort to reschedule sessions which are canceled in a timely manner. Failure to provide 48 hour notice, or a late cancellation or no show may not be able to be rescheduled.
Termination The Provider is committed to providing the Client with a positive and productive experience. Due to the nature of the planning and time commitment, if the Client finds themselves unable to move forward after payment has been collected, no refunds will be made.
Disclaimer The Provider is a Licensed clinical social worker however consultation sessions are not psychotherapeutic in nature. If therapy or counseling is needed, Client should seek these services from an appropriate counseling professional.
Governing Law These terms are construed in accordance with and is governed by the laws of the State of Texas and any action brought under this contract will be filed in the County of Collin. By agreeing to these terms, both parties agree to submit to the jurisdiction of the State of Texas with regard to any action which arises out of this contract.
COURSES, WEBINARS AND DIGITAL PRODUCTS
1. Payment Terms
- The course fee will be charged immediately at the purchase of the course and includes lifetime access
- By signing up for a payment plan, you authorize the payment processor to charge your payment method automatically on the due date each month.
- The course is not transferable to more than one user
2. No Refunds
- Due to the nature of digital and live educational content, no refunds will be issued under any circumstances, including but not limited to inability to attend, technical difficulties, or dissatisfaction with the course and/or webinar content.
- By completing your purchase, you acknowledge and agree to this no-refund policy and all the terms and conditions outlined here.
3. Changes to the Content
- Wise Mind Relationship PLLC Dba Relational Therapy Hub reserves the right to update or modify content, pricing, or terms with prior notice.
4. Disclaimer
- Courses, Webinars and Digital Products are provided for informational and educational purposes only. Relational Therapy Hub does not guarantee specific outcomes or results.
Your purchase ensures you have read this Agreement, including the waiver and release of liability, and fully understand its terms, and understand that you are giving up substantial rights, including your right to sue. You are purchasing freely and voluntarily granting a complete and unconditional release of all liability to the greatest extent allowed by law.